01 Description of the Service
The App lets you:
- Use up to four WhatsApp accounts side by side through WhatsApp Web, and switch between them without logging in and out.
- Use Business AI, an AI assistant that answers questions about your WhatsApp conversations, summarizes and analyzes chats, suggests replies, and can search the web, check the weather, or work with your calendar, reminders and contacts when you ask it to.
- Use Message Generator and Response Generator to draft messages and replies.
The App is an independent product. It is not affiliated with, endorsed by or sponsored by WhatsApp LLC or Meta Platforms, Inc. "WhatsApp" is a trademark of its respective owner.
02 Eligibility
To use the App, you must be old enough to use WhatsApp under WhatsApp's Terms of Service in your country. If you are under the age of majority where you live, you may use the App only with the permission and supervision of a parent or legal guardian.
03 Your WhatsApp Accounts
- You connect each WhatsApp account by scanning a QR code with WhatsApp on your phone. We never see or store your WhatsApp password.
- WhatsApp Web sessions are kept on your device. You are responsible for the security of your device and your accounts, and for logging out of accounts you no longer want connected.
- You must follow WhatsApp's own Terms of Service when using WhatsApp through the App. WhatsApp may limit or close accounts that break its rules, and we are not responsible for such actions.
04 Business AI and AI Features
- What Business AI reads: When AI Features are turned on, Business AI reads the messages in your connected WhatsApp accounts so it can answer your questions. You can turn AI Features off at any time in Settings > AI Settings.
- Where processing happens: Depending on your device and the model you choose, requests are processed on your device or by our cloud AI service, which may use third-party AI model providers. The "Only Local AI" option (on supported devices) keeps processing on your device. Details are in our Privacy Policy.
- Sending messages: Business AI never sends a WhatsApp message on its own. It sends a message only after you review it and confirm.
- Accuracy: AI-generated content can be incomplete, inaccurate or out of date. Always review answers, summaries and drafts before relying on or sending them. AI output is not professional (legal, medical, financial or other) advice.
- Your responsibility: You are solely responsible for the messages you send and for how you use AI output. We are not liable for any outcomes resulting from AI-generated content.
- Other people's information: Your chats contain information about other people. You agree to use AI Features only in ways that respect their privacy and applicable law.
05 Subscriptions and In-App Purchases
- Plans: The App offers Premium Access and the AI plans AI Basic, AI Pro and AI Business. Plan features and prices are shown in the App before you buy. An AI plan includes Premium Access. Premium Access alone does not include Business AI.
- Usage limits: Each AI plan includes daily and monthly usage limits. Daily usage resets at 00:00 UTC. Monthly usage resets on the first day of each calendar month (UTC). When a limit is reached, AI features pause until the limit resets or you upgrade. You can see your current usage in Settings > AI Usage.
- Changes to plans: We may adjust models, limits and features to keep the service reliable. Material changes will be communicated in the App.
- Billing: Payment is charged to your Apple ID account when you confirm the purchase. Subscriptions renew automatically unless you cancel at least 24 hours before the end of the current period. You can manage or cancel subscriptions in your Apple ID account settings.
- Refunds: Refunds are handled by Apple under its policies.
06 Prohibited Conduct
You may not use the App to:
- Harass, threaten, spam or send offensive or unlawful content.
- Send bulk, automated or unsolicited messages.
- Misrepresent yourself or impersonate others.
- Violate WhatsApp's Terms of Service or any applicable law.
- Process other people's personal data without a lawful basis.
- Reverse engineer, resell or misuse the App, its AI service or its usage limits, or attempt to bypass them.
07 Intellectual Property
The App, its design and its software belong to us or our licensors. These Terms do not transfer any ownership rights to you. You keep ownership of your own content.
08 Disclaimer and Limitation of Liability
The App is provided "as is" and "as available". We do not guarantee that the App, WhatsApp Web or the AI features will always be available, error-free or uninterrupted. WhatsApp Web can change or become unavailable at any time. To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential damages, or for loss of data, accounts or business arising from your use of the App.
09 Termination
We may suspend or terminate access to the App, or to AI features, for users who violate these Terms, act unlawfully or misuse the service. You can stop using the App at any time by logging out of your accounts and deleting the App.
10 Changes to These Terms
We may update these Terms from time to time. We will notify you of significant changes in the App. Your continued use of the App after changes take effect means you accept the updated Terms.
11 Contact
For questions about these Terms, contact us at support@mymetavision.com.